Customer Reviews

J.A.

I wanted to say hello and touch-base on a couple of things. The SPA is awesome! Without commenting on every little thing (and boring you), I give the BALI "HIGH MARKS" in overall satisfaction!We use it at least 5 or 6 times a week if not more, weather permitting.Not knowing what it was like balancing SPA water before Aquafinesse, may be shortsighted on my part. The bottom-line, it's been simple and uneventful so far for me. Hope all is well.

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Customer Reviews

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Seward, PA
5/5

We are LOVING our swim spa. I am using it every day. My arthritis doctor said it is the best thing I could have done for my health. My joints are feeling better. My husband loves the jetted seat. I have had many friends over to enjoy the spa with us and they all would love to have one! This is the best investment I have made for my health.

Liberty, PA
5/5

I am thoroughly enjoying the last few weeks in this hot tub. I am even taking less pain medicine due to the effect that it is having on my back and neck muscles. Great therapy!

Raleigh, NC
5/5

What a nice surprise to come home to! Thank you not only for a timely reimbursement but that extra touch of the lovely PDC plush towels just put such a smile on my face. You all continue to not only meet, but exceed my customer service expectations. I continually train my new sales reps to "surprise & delight" our referral sources & patients. I loved experiencing this on the receiving end!

OSCEOLA, PA
5/5

My husband and I were interested in a swim spa. We discovered PDC Spas through a news article in a local magazine. PDC Spas staff was very cordial on first contact with them. We were invited down to actually swim in a swim spa before purchase. The staff answered all of our questions and showed us every option available to us. We decided to go ahead and buy the FX17 Swim Spa. I had requested a special cover that would be easily removed by one person and again the PDC Spas staff was extremely helpful in finding and installing the cover I had requested. When delivery time came, I was a little nervous as we were in cramped quarters as to where the spa needed to be set. Words cannot even explain how professional and knowledgeable the PDC Spa delivery folks were. Everything went great and we were swimming in our spa swimming the next day. Not only was the staff very helpful, but the price was right too. I would recommend PDC Spas to anyone who is looking to buy a hot tub or swim spa. Good customer service is rare, but these folks have nailed it!

5/5

Having owned our PDC spa for over 15 years, we know that a hot tub is not just a luxury item, it is something we need! Our achy joints and stiff muscles are relieved, not to mention how much better we sleep! We could not go a day without a soak. Cabo owner

5/5

Imagine an experience that captures tranquility and total relaxation! I have owned a PDC spa for over 20 years and recommend the product all the time to my patients and friends. Bali Owner

West Linn, OR
5/5

We bought our PDC spa in 1985 and it is still running like a champ! This is by far the best-built hot tub on the market!

Ashland, NY
5/5

Tubs & Stuff in Ashland, NY is a PROUD retailer of PDC Spas! FIVE STARS for PDC...from PDC Staff to PDC Product! Quality, Quality, Quality!!! America's Best!

5/5

We are so happy to offer PDC Spas in our store!

5/5

I just want to say thanks again for your help with the spa....I get a lot of use out of it. Please pass the word to your workers. They really give your company a good name by the support they offer and the character they have.

5/5

To whom it may concern, I wanted to write a letter(email) of thanks and recognize the outstanding customer service of your company. I own a very old model (114EP) of one of your spas and have had some trouble with some failing systems. I contacted your support department, and two individuals have spent a great deal of attention to my menial problems. Joe Heim and Travis Reed were extremely helpful and understanding. When I upgrade to a new spa in the future, I will undoubtedly buy from your company, as I know I'll receive great service. Thanks again.

5/5

I have enjoyed your product very much and have recommended it to all my friends.

5/5

Our PDC spa has added a sense of relaxation and beauty, completing our outdoor space. No matter the season, our PDC spa is warm, wet, and wonderful! We talked about getting a spa for 15 years! Now we ask ourselves—why did we wait so long? Bali owner

5/5

I discovered I had arthritis in my back in 2004, went on medication until 2007 when I got my PDC spa. About 3 weeks after using my spa every night, I realized my back wasn't hurting and my doctor gave the OK to stop all treatment. This tub gets used every night! Reno owner

5/5

I've owned three PDC spas in 25 years. Had to leave the first one with our first home in 2001, but the second one I gave away to a family that really needed it for health reasons. And so, to replace it, I was forced to return to PDC because they simply make an excellent product. Enough said. Bali owner

5/5

I am writing to acknowledge the fine service and assistance I have gotten from one of your employees. Travis Reed has been nothing short of great assisting me with various issues that have arisen with my PDC spa. We purchased our spa from Aqua Leisure in Rehobeth, DE in 2002. They since have gone out of business which in turn has created some concern regarding warranty and services issues. Approximately a year ago, I called PDC and asked to speak with someone in service and spoke with Travis. Since then I have had some minor problems which Travis has helped me with including sending me the necessary parts and instructing me on the steps necessary to correct/fix the problem myself. He has been a tremendous help. Although I would prefer to have a retailer in the area who could service my spa, having someone the caliber of Travis to call certainly is comforting. If your other employees are as professional and competent as Travis, I can see why your company is a leader in the spa industry. In conclusion, if you or Travis are ever in the Delmarva area, feel free to contact me for I would enjoy taking you to dinner to show my appreciation. Also, I would ask that you share this letter with Travis and place it in his personnel file.

5/5

I have owned my spa for many years, an it has given me excellent service. Over the years, there have been a couple of times that I needed help in order to keep my spa in good running condition. Joe worked with me both times, and always had patience, and professionalism when responding to my calls. He was able to diagnose my problems over the phone, and provided the parts needed to make the repairs. I had to make several calls in order to properly diagnose an electrical issue I was having, and Joe always took my calls, helped me step-by-step and I was able to get my spa running again in short order. As a person who runs a company, I understand the need for excellent customer service, and the damage that can come from poor customer relations. I thank you for your excellent services.

5/5

As the manager of PDC Spa & Pool World, I have been personally working with the PDC factory for over 14 years. During that time period, I have found all factory representatives to be helpful, courteous, reliable, caring and professional in all aspects. We are proud to be a dealer for an American manufactured spa that has been proven to be one of the top-quality made spas in the industry for over 50 years.

Belleville, PA
5/5

After owning a PDC Spa for 18 years, I felt it was time to upgrade to a new one and desiring to stay with a proven winning company like PDC, I knew what I wanted. I met Jeff Goss and the Rocket 7 Design inc folks in State College PA at a Builders Show and I found him to not only be extremely helpful in answering questions I had but also quite knowledgeable of his products. I had known that I wanted a Dynasty model as to replace the Dynasty that I had previously owned and was totally amazed to find out that Jeff had actually worked with PDC and designed the new model Dynasty himself. I had to have it and purchased it from him this past year. Jeff has proved himself to me and has been very willing to go out of his way to make me a satisfied customer. I highly endorse the service of Jeff and the whole Rocket 7 Design inc group for your PDC Spa needs... know that when you buy from them you buy from a dedicated group of professional customer orientated people.

5/5

I do not normally write to a business, but I am so "blown away" by the quality of the spa I purchased I felt I had to let you know. I purchased my PDC spa about five years ago and use it regularly twelve months a year. It operates as well now as when I first purchased it. I am very satisfied and happy I purchased a PDC spa. You are a five star company. Aruba owner

5/5

I'm disabled with heart disease and sure wish I could afford one! Sat in one three years ago and slept twelve hours straight afterwards! Hasn't happened since ! If I get four I'm blessed!!

5/5

I purchased a PDC Spas Fiji LX series hot tub in 2008, it was the best purchase that I have ever made. My husband and I sit in the hot tub every night and relax together. We often enjoy coffee together before we start our day. From purchase, to 6 years later; thank you PDC Spas! We would never go to another spa company.

5/5

Our family truly enjoys our PDC Spa year-round. It is a great way to sit and chat with family and friends, not to mention unwind after a long day of work or exercise. We especially enjoy winter nights in snowfall! Our home would not be complete without our PDC spa! Columbia owner

5/5

I would like everyone at your company to know how much this customer appreciates the treatment I received and will be sure to pass along favorable word-of-mouth about your product and the manner in which your company stands behind it!

Heath, MA
5/5

We should have written this many months ago, but things in life get so busy and next thing you know... We absolutely LOVE our PDC spa. Since the day it was delivered in mid-November 2008 we have been totally and thoroughly happy with every aspect of it. We both, of course, love soaking in the spa itself, but the filter system of the PDC spa is impressive and the ozone cleaning is the best. No more chemicals!!! As you know, our town was hit hard by an ice storm in December 2008. We lost all power to our home for over 48 hours. We were so worried about the spa and how it would hold up. Turns out we did not need to worry at all. In below freezing temperatures, our spa maintained water temperature VERY WELL. When the power finally came back on the spa water temperature was at 85 degrees.... Impressive! Equally impressive to us was the fact that you Mark came around to check on us & our spa in the midst of the crisis. Thank you for that, it is that kind of service that keeps us talking & spreading the word that doing business with Livin Easy Spas is the ONLY way to go. Sorry it took so long to write & send this.

America's Best Hot Tubs and Spas

PDC Spas offers a diverse line of hot tubs and swim spas with
unparalleled quality. We are dedicated to manufacturing advanced
hydrotherapy products that change lives by improving health and
reducing stress. Each hot tub and swim spa model is meticulously
engineered utilizing patented comfort and performance technology,
providing a full range of immediate and long-term health benefits.
Offering 16 hot tub models and 14 swim spa models we offer what
the customers are looking for. PDC Spas
products have been designed and built in
the USA for over 60 years making us the
most trusted name in the industry.