Customer Reviews

G. Beety

I am writing to acknowledge the fine service and assistance I have gotten from one of your employees. Travis Reed has been nothing short of great assisting me with various issues that have arisen with my PDC spa. We purchased our spa from Aqua Leisure in Rehobeth, DE in 2002. They since have gone out of business which in turn has created some concern regarding warranty and services issues. Approximately a year ago, I called PDC and asked to speak with someone in service and spoke with Travis. Since then I have had some minor problems which Travis has helped me with including sending me the necessary parts and instructing me on the steps necessary to correct/fix the problem myself. He has been a tremendous help. Although I would prefer to have a retailer in the area who could service my spa, having someone the caliber of Travis to call certainly is comforting. If your other employees are as professional and competent as Travis, I can see why your company is a leader in the spa industry. In conclusion, if you or Travis are ever in the Delmarva area, feel free to contact me for I would enjoy taking you to dinner to show my appreciation. Also, I would ask that you share this letter with Travis and place it in his personnel file.

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