Customer Reviews

K. Moscone

It is refreshing to see someone in business today who truly values customer service to the end user. I have to say that when Jeff commits to something he sticks with it. Whether it is a pricing quote or a hand delivery of a replacement part, I choose Rocket 7 Design inc to purchase my spa from for these exact reasons. I know that when I have a problem I can call Jeff and he will take care of it. As far as the product itself goes, I have been very happy with my PDC spa. It is very high quality, easy to maintain and our whole family has enjoyed many nights of family time together in the spa. I would highly recommend the PDC product line.

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Customer Reviews

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5/5

I purchased a PDC Spas Fiji LX series hot tub in 2008, it was the best purchase that I have ever made. My husband and I sit in the hot tub every night and relax together. We often enjoy coffee together before we start our day. From purchase, to 6 years later; thank you PDC Spas! We would never go to another spa company.

5/5

Our family truly enjoys our PDC Spa year-round. It is a great way to sit and chat with family and friends, not to mention unwind after a long day of work or exercise. We especially enjoy winter nights in snowfall! Our home would not be complete without our PDC spa! Columbia owner

5/5

I would like everyone at your company to know how much this customer appreciates the treatment I received and will be sure to pass along favorable word-of-mouth about your product and the manner in which your company stands behind it!

Heath, MA
5/5

We should have written this many months ago, but things in life get so busy and next thing you know... We absolutely LOVE our PDC spa. Since the day it was delivered in mid-November 2008 we have been totally and thoroughly happy with every aspect of it. We both, of course, love soaking in the spa itself, but the filter system of the PDC spa is impressive and the ozone cleaning is the best. No more chemicals!!! As you know, our town was hit hard by an ice storm in December 2008. We lost all power to our home for over 48 hours. We were so worried about the spa and how it would hold up. Turns out we did not need to worry at all. In below freezing temperatures, our spa maintained water temperature VERY WELL. When the power finally came back on the spa water temperature was at 85 degrees.... Impressive! Equally impressive to us was the fact that you Mark came around to check on us & our spa in the midst of the crisis. Thank you for that, it is that kind of service that keeps us talking & spreading the word that doing business with Livin Easy Spas is the ONLY way to go. Sorry it took so long to write & send this.

5/5

Having first enjoyed a hot tub during a ski trip, the relaxation under a starry night with falling snowflakes, there is nothing that compares! Didn’t take me long to become a hot tub owner! I relax daily in my PDC Spas hot tub, year round, always hot and ready. Still, my favorite time for hot tub enjoyment is when it snows. Everest owner

5/5

Thank you so much for your great service.

5/5

I like their products!!!!

5/5

Amazing staff and product.

5/5

We love our hot tub! It is so nice to slip into it at night and soak the stress away.

5/5

How grateful we are for PDC Spas for being so user friendly.

State College, PA
5/5

It is refreshing to see someone in business today who truly values customer service to the end user. I have to say that when Jeff commits to something he sticks with it. Whether it is a pricing quote or a hand delivery of a replacement part, I choose Rocket 7 Design inc to purchase my spa from for these exact reasons. I know that when I have a problem I can call Jeff and he will take care of it. As far as the product itself goes, I have been very happy with my PDC spa. It is very high quality, easy to maintain and our whole family has enjoyed many nights of family time together in the spa. I would highly recommend the PDC product line.

5/5

We have recommended your company to many individuals because of the service and follow-up.

5/5

We absolutely love our Denali SE. It has been almost a year since we’ve gotten it, and we don’t regret the purchase whatsoever. It is good to soak every night!

5/5

The people who sell these spas really know their stuff! I'm excited to continue learning more!

5/5

In a time when factory and sales support is just a slogan at many companies, I commend you for having such fine people on your staff who tirelessly come to the aid of retailers and help to assure our success.

5/5

I am writing this because in this day and age, customer service of this magnitude is rare to nonexistent and I believe a job well done should be recognized. I work as a nurse educator at a large medical center with new nurses and nursing support staff daily. I know how difficult it is to help employees internalize and practice great customer service skills. Needless to say, I am very impressed with your company....Now that the spa is fully operational, I can also say that I enjoy the product as well.

5/5

I wanted to say hello and touch-base on a couple of things. The SPA is awesome! Without commenting on every little thing (and boring you), I give the BALI "HIGH MARKS" in overall satisfaction!We use it at least 5 or 6 times a week if not more, weather permitting.Not knowing what it was like balancing SPA water before Aquafinesse, may be shortsighted on my part. The bottom-line, it's been simple and uneventful so far for me. Hope all is well.

5/5

We've been selling PDC Spas from our retail store since 2007 ...and their products are great! Our customers always seem satisfied. Also, since working with PDC Spas, we have been pleased with their customer service.

5/5

We have truly enjoyed our home more since we added a hot tub. Winter, summer, day or night, a warm soak is what we look forward to after a long day. We turn off the TV, and tune into enjoying ourselves. After 12 years, hands down, our hot tub has been one of our best investments ever! Bali owner

5/5

Purchased a PDC spa during the Spring sale. Great deal and great product. Very happy with my purchase.

5/5

I can not imagine coming home and not having a hot tub to relax in! We have had our Denali for almost 10 years and it operates today like it did when we bought it. Countless conversations with my children that would have never happened without the quiet, uninterrupted time we get from our spa. Denali owner

5/5

I had a question about my spa headrests and had an answer within 24 hours. Thank you so much for your promptness.

5/5

I purchased a hot tub 8 years ago, it has been used almost every day by the entire family and it still runs like the first day that I set it up. The staff at PDC Spas is amazing and so is their product. Biscayne owner

5/5

Great Hot Tubs and service.

5/5

I strongly recommend PDC Spas to others based on how they have changed my life.

America's Best Hot Tubs and Spas

PDC Spas offers a diverse line of hot tubs and swim spas with
unparalleled quality. We are dedicated to manufacturing advanced
hydrotherapy products that change lives by improving health and
reducing stress. Each hot tub and swim spa model is meticulously
engineered utilizing patented comfort and performance technology,
providing a full range of immediate and long-term health benefits.
Offering 16 hot tub models and 14 swim spa models we offer what
the customers are looking for. PDC Spas
products have been designed and built in
the USA for over 60 years making us the
most trusted name in the industry.