In a time when factory and sales support is just a slogan at many companies, I commend you for having such fine people on your staff who tirelessly come to the aid of retailers and help to assure our success.
I am writing this because in this day and age, customer service of this magnitude is rare to nonexistent and I believe a job well done should be recognized. I work as a nurse educator at a large medical center with new nurses and nursing support staff daily. I know how difficult it is to help employees internalize and practice great customer service skills. Needless to say, I am very impressed with your company....Now that the spa is fully operational, I can also say that I enjoy the product as well.
I wanted to say hello and touch-base on a couple of things. The SPA is awesome! Without commenting on every little thing (and boring you), I give the BALI "HIGH MARKS" in overall satisfaction!We use it at least 5 or 6 times a week if not more, weather permitting.Not knowing what it was like balancing SPA water before Aquafinesse, may be shortsighted on my part. The bottom-line, it's been simple and uneventful so far for me. Hope all is well.
We've been selling PDC Spas from our retail store since 2007 ...and their products are great! Our customers always seem satisfied. Also, since working with PDC Spas, we have been pleased with their customer service.
We have truly enjoyed our home more since we added a hot tub. Winter, summer, day or night, a warm soak is what we look forward to after a long day. We turn off the TV, and tune into enjoying ourselves. After 12 years, hands down, our hot tub has been one of our best investments ever! Bali owner
Purchased a PDC spa during the Spring sale. Great deal and great product. Very happy with my purchase.
I can not imagine coming home and not having a hot tub to relax in! We have had our Denali for almost 10 years and it operates today like it did when we bought it. Countless conversations with my children that would have never happened without the quiet, uninterrupted time we get from our spa. Denali owner
I had a question about my spa headrests and had an answer within 24 hours. Thank you so much for your promptness.
I purchased a hot tub 8 years ago, it has been used almost every day by the entire family and it still runs like the first day that I set it up. The staff at PDC Spas is amazing and so is their product. Biscayne owner
Great Hot Tubs and service.
I strongly recommend PDC Spas to others based on how they have changed my life.