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Customer Testimonials
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PDC Spas Customer Testimonials

   "We bought our PDC spa in 1985 and it is still running like a champ! This is by far the best-built hot tub on the market!"

M.K., West Linn, OR

"I would like everyone at your company to know how much this customer appreciates the treatment I received and will be sure to pass along favorable word-of-mouth about your product and the manner in which your company stands behind it!"

Steve Dill

"I wanted to say hello and touch-base on a couple of things. The SPA is awesome!Without commenting on every little thing (and boring you), I give the BALI "HIGH MARKS" in overall satisfaction!We use it at least 5 or 6 times a week if not more, weather permitting.Not knowing what it was like balancing SPA water before Aquafinesse, may be shortsighted on my part. The bottom-line, it's been simple and uneventful so far for me. Hope all is well."

J.A.

"We have recommended your company to many individuals because of the service and follow-up." Kimberley & Keith Sawyer

"I am writing this because in this day and age, customer service of this magnitude is rare to nonexistent and I believe a job well done should be recognized. I work as a nurse educator at a large medical center with new nurses and nursing support staff daily. I know how difficult it is to help employees internalize and practice great customer service skills. Needless to say, I am very impressed with your company....Now that the spa is fully operational, I can also say that I enjoy the product as well."

Vickie Hatcher

I am writing to acknowledge the fine service and assistance I have gotten from one of your employees. Travis Reed has been nothing short of great assisting me with various issues that have arisen with my PDC spa. We purchased our spa from Aqua Leisure in Rehobeth, DE in 2002. They since have gone out of business which in turn has created some concern regarding warranty and services issues. Approximately a year ago, I called PDC and asked to speak with someone in service and spoke with Travis. Since then I have had some minor problems which Travis has helped me with including sending me the necessary parts and instructing me on the steps necessary to correct/fix the problem myself. He has been a tremendous help. Although I would prefer to have a retailer in the area who could service my spa, having someone the caliber of Travis to call certainly is comforting. If your other employees are as professional and competent as Travis, I can see why your company is a leader in the spa industry. In conclusion, if you or Travis are ever in the Delmarva area, feel free to contact me for I would enjoy taking you to dinner to show my appreciation. Also, I would ask that you share this letter with Travis and place   it in his personnel file.

Gilbert T. Beety.

"In a time when factory and sales support is just a slogan at many companies, I commend you for having such fine people on your staff who tirelessly come to the aid of retailers and help to assure our success."

Louis A. Schuebel

When the factory stepped up to the plate to honor sales from a retailer that went out of business, PDC Spas' actions were reflected in an article in a New Hampshire newspaper.

CLICK HERE FOR THE ARTICLE

"How grateful we are for PDC Spas for being so user friendly."

Leah Lore Gabsky

"I had a question about my spa headrests and had an answer within 24 hours. Thank you so much for your promptness."

JoLynn Fisher

"I just want to say thanks again for your help withthe spa....I get a lot of use out of it. Please pass the word to your workers. They really give your company a good name by the support they offer and the character they have."

EricBoughner

"Thank you so much for your great service."

Dr. Tim Bly

"I strongly recommend PDC Spas to others based on how they have changed my life."

Dan E. Diviney

"I have enjoyed your product very much and have recommended it to all my friends."

Herbert O'Daniel

 

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